Frequently Asked Questions

About AA Marketing Solutions

What is AA Marketing Solutions?

AA Marketing Solutions is a creative branding and marketing agency based in Bournemouth, UK.

We specialise in helping businesses and individuals build strong visual identities through design, digital marketing, and print solutions.

What services do you offer?

We provide a wide range of creative and marketing services, including:

Logo and brand identity design

Flyers, posters, business cards, and vouchers

Email signatures and invoice/receipt templates

Website and social media design

Personalized and digital cards

Printing and promotional materials

Marketing campaigns and social media management

Wedding invitations and stationery design

Who is behind AA Marketing Solutions?

The business is led by Alexandre Pereira, a creative designer and marketing professional dedicated to helping businesses stand out through high-quality visuals and consistent branding.

Working With Us

How do I get started?

Simply fill out our Client Intake & Brand Questionnaire Form (available through our website).

Once submitted, we will contact you to schedule a free consultation to discuss your ideas and goals.

What happens after I submit the form?

After your form submission, we will:

Arrange your consultation call or meeting.

Send over your onboarding pack, service agreement, and invoice.

Begin your project once the deposit is received.

Do I need to sign any documents?

Yes — we require a Client Service Agreement and relevant permissions (such as social media release or website credit) to be signed before we start any project.

These are all sent digitally for your convenience.

Payments & Refunds

How do payments work?

A 50% deposit is required to begin any project.

The remaining balance is due upon completion, before the delivery of final files or publication.

What payment methods do you accept?

We accept bank transfers.

Details will be provided on your invoice.

Do you offer refunds?

Due to the personalised nature of our services, we do not offer refunds once a project has begun.

Refunds are only considered if the project is cancelled before any work has started.

Design Process

How long does a project take?

Timelines vary depending on the project type. Most design projects take between 3–10 working days, while larger campaigns or website designs may take longer.

You will receive an estimated completion date during onboarding.

How many revisions are included?

Every project includes a set number of revisions (usually 2–3).

Any additional changes after final approval may incur an extra charge.

Will I own the design after it is complete?

Yes — once your final payment is received, full ownership of the approved design is transferred to you.

AA Marketing Solutions retains the right to display completed work in our portfolio for promotional purposes.

Can I request changes after the project is delivered?

Minor adjustments can be made within 7 days of delivery.

After that period, further edits may be charged as a new design request.

Printing & Digital Files

Do you offer printing services?

Yes! We provide high-quality printing for business cards, flyers, posters, vouchers, invitations, and more.

We can also deliver digital print-ready files if you prefer to print elsewhere.

Will I receive my files digitally?

Yes — once approved and paid, you will receive your files in your preferred formats (such as PDF, PNG, or JPEG), ready for use online or in print.

Can you help with large print orders?

Absolutely. We handle both small and large print orders, ensuring professional quality and fast turnaround.

Social Media Packages

What social media packages do you offer?

We offer three monthly packages designed to keep your business active online:

£200/month – 16 pieces (2 posts + 2 stories per week)

£400/month – 32 pieces (4 posts + 4 stories per week)

£600/month – 48 pieces (6 posts + 6 stories per week)

What is included in a social media package?

Every package includes:

Custom-designed posts and story visuals that match your brand identity

Branded templates for ongoing consistency

Post scheduling guidance or delivery ready for upload

Optional caption writing and hashtag research to help your content perform better

A monthly review or content preview for client approval before publishing

We focus on creating visual consistency and audience engagement, helping your brand stand out across platforms like Instagram and Facebook.

Note: Clients are responsible for providing all required materials for content creation in a timely manner to avoid potential delays in the project timeline.

Can you manage our social media accounts directly?

Yes, account management can be added as an optional extra.

This includes content scheduling, posting, and performance tracking, allowing you to focus on running your business while we handle your online presence.

Can I upgrade, downgrade, or pause my package?

Absolutely! You can adjust or pause your package with 30 days’ notice.

We understand that businesses grow and change, and we are flexible to match your needs.

Do you offer one-off social media designs or campaigns?

Yes, we also create one-time promotional campaigns, event announcements, or themed seasonal posts perfect for product launches, sales, or special occasions.

Will my content be unique to my business?

Of course, every piece of content we create is custom-made for your brand, we don’t use templates or duplicate work.

We ensure your visuals, colours, and messaging align with your brand guidelines and business goals.

Weddings & Special Occasions

Do you design wedding invitations and stationery?

Yes! At AA Marketing Solutions, we offer personalised wedding stationery design, including invitations, save-the-date cards, menus, RSVP cards, welcome signs, seating charts, and thank you cards. All tailored to your theme and style.

Every design is crafted with care to reflect your story and aesthetic, whether you are after something modern and minimal, elegant and classic, or bold and creative.

Can you help with custom designs for other events too?

Absolutely. We design stationery and printed materials for all special occasions, such as:

Birthdays

Engagement parties

Baby showers

Anniversaries

Corporate events and galas

Each piece is fully customised with your chosen colours, fonts, and motifs to make your celebration truly one of a kind.

Can you handle both digital and printed invitations?

Yes! We offer both digital invitations (for WhatsApp or email) and printed stationery using high-quality materials and finishes.

This gives you the freedom to choose what fits your event best, or even combine both for convenience and style.

Do you work with wedding venues or planners?

We do. We partner with local venues, planners, and suppliers to ensure your stationery complements your event theme and décor perfectly.

We are also happy to coordinate directly with your venue or planner to make the design and delivery process as smooth as possible.

How long does it take to design and print wedding stationery?

On average, design and production take 2–4 weeks, depending on complexity and print finishes.

We always recommend booking early to allow enough time for design, revisions, and delivery, especially during peak wedding season.

Can I see samples before committing?

Yes, digital samples and proofs are provided for review and approval before any printing begins.

Physical samples may also be available upon request for certain items.

Examples can be viewed in 'our portfolio' page on our website.

Do you offer matching sets?

Yes, we can design full matching collections that include everything from your invitation suite to 'on the day' stationery, signage, and 'thank you' cards, all in the same cohesive design theme.

Do you provide printing and delivery?

Yes, we handle both design and printing, with delivery options across the UK.

All prints are done on high-quality materials, available in a variety of textures and finishes, including matte, glossy, and luxury card stocks.

Support & Contact

How can I contact AA Marketing Solutions?

You can reach us by:

Email: support@weareaamarketing.com

Phone: 07424 141624

Location: Bournemouth, UK

What are your working hours?

We are open Monday to Friday, 9:00am – 5:00pm.

Contact made outside these hours will be responded to as soon as possible.

Do you offer consultations?

Yes, we offer free initial consultations to discuss your project and explore creative ideas tailored to your brand or event.

What if there is a question that is not answered here?

No problem at all!

If you have a question that is not covered in this FAQ, please reach out to us directly at support@weareaamarketing.com or send us a message through our 'contact form' section on our website.

We will be more than happy to assist you and provide the information you need.